Totally For You website ships to Canada only, usingCanada Post.
We offer free standard shipping on orders above $200, excluding tax.
At the moment, we are currently unable to process and ship orders to destinations outside Canada.
Totally For You process orders in which they are received. Orders are processed and shipped on business days only, Monday through Friday, excluding weekend and select holidays. Please allow 1-2 business days for order processing and up to 5 business days for shipping within Canada. If your order is taking longer than specified, pleasecontact us. All orders are shipped using Canada Post.
An email will be sent with a shipping confirmation and tracking information. For more questions,contact us orCanada Post.
Please be careful and review your order to ensure that your information is correct, especially the shipping and billing address. If the wrong shipping address is provided, pleasecontact us immediately. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If your order has shipped, the courier may not accept an address change – if parcel is returned and you request to reship the parcel, additional shipping fees may be applied.
If you decide to cancel or modify your order, pleasecontact us as soon as you place the order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so. If it’s too late for our team to cancel or modify your order, you can return your order to us once you’ve received it.
On the rare occasion that you order something that is out of stock, we will contact you and refund you the full price of the item on the card used for the order within 3-5 business days.